Warranty

WARRANTY POLICY

For Warranty Claims, contact customer service.

Mesh- 6-month warranty including a guarantee that mesh will not bag-out during that period.  For bag-out, we define that as more than 5% stretching of the fibers post break-in.  Mesh will need to be sent in for analysis.  Rocket Mesh Lacrosse reserves the right to make the final determination.  Proof of Purchase is required.

String Kits- 1-month warranty.  Proof of Purchase is required.

All Performance Butt Ends- 3-months.  Proof of Purchase is required.

Carbon Fiber Shafts- 6-month warranty.  Covers practice and game play, but not abuse.  Dents, chips, and scratches are not covered.  Covers shafts if not useable.  One free replacement limit.  Proof of Purchase is required.

Metal Shafts – 6-month warranty.  Covers practice and game play, but not abuse.  Dents, chips, and scratches are exempt.  Covers shafts if no longer useable.  Proof of Purchase is required.

Complete Sticks- For the Head, contact manufacturer.  Shaft, Mesh, Strings and Butt Ends are covered by individual warranties.  Proof of purchase is required.

Rebounders- 1-year.  Contact manufacturer for details.